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Become a Reseller of Sphero or littleBits Products

Creating an Online Account

Declarations of Conformity

Grant Funding Resources

Holiday Shipping Cutoffs

How are your Products Shipped?

How do I use a Purchase Order?

International Shipping

Lost Package

New Jersey Business Certificate

Placing a Tax Exempt Order

Request a Quote

Sphero W-9 and Sole Source Letter

US Military Addresses (APO/FPO)

What Payment Methods do you Accept?

When will my Order Arrive?

Can the Batteries be Replaced?

Can you Code with Sphero Robots?

Coding Languages and your Sphero App-Enabled Robot

Do Sphero Robots include a Camera?

How do Sphero Robots Work?

How do you Program Sphero Robots?

What Ages are Sphero Robots for?

What Coding Language do Sphero Robots Use?

What Games can I Play with Sphero?

What are Sphero Programmable Robots?

What can Sphero Robots Do?

What is Sphero?

What's Inside of a Sphero Robot?

Battery FAQ

Can you Refund the Tax on My Order?

I Need to Cancel my Order

I Need to Change my Shipping Address

I Want to Return or Exchange my Order

Returns and Warranty Policy

SpheroCare - Protecting your Robots + Bits

There is Something Wrong with my Order

How do littleBits Work?

How do you Use littleBits?

What are littleBits?

What can you Create with littleBits?

Android Error Message 907 Or 963

BB-8 Training Video

BB-8 Charger Animations

BB-8 Not Charging

BB-8 Voice Commands

BB-8's Battery

BB-8's Bluetooth Range

BB-8's Lights Flashing

BB-8™ Tech Specs

Charging BB-8

Cleaning BB-8

Difference Between Battle-Worn and Original BB-8

Driving BB-8

Getting Started with BB-8

How do I use the Draw and Drive feature for BB-8?

Is BB-8 Waterproof?

Lost or Damaged BB-8 Head

Putting BB-8 in Deep Sleep

Recording a Hologram

Resetting BB-8

Using BB-8 Voice Commands

Waking BB-8 from Deep Sleep

BB-9E Play Modes

BB-9E not Driving in Correct Direction

BB-9E's Battery Life

BB-9E's Head not Lighting Up

Changing BB-9E's Speed

Charging BB-9E

Cleaning BB-9E

Connecting to BB-9E

Differences between BB-9E and BB-8

Driving BB-9E

Is BB-9E Compatible with Force Band?

Is BB-9E Waterproof?

Power Required to Charge BB-9E

Putting BB-9E in Deep Sleep

Waking BB-9E from Deep Sleep

What do BB-9E's Lights Mean?

Charging Force Band

Combat Training

Droid Control

Force Awareness

Force Band Button Menu

Force Band FAQ

Force Band Keeps Reverting to the Blaster

Force Band Training Series

Not all Holocrons Showing in the Armory

Nothing Happening when Pressing Force Band Button

Only Getting Han's Blaster when Collecting Holocrons

Putting Force Band into Sleep Mode

Troubleshooting Force Band Connection Issues

Updating Force Band Firmware

Updating Force Band out of the Box

Wearing Force Band

What do the Different Force Band Lights Mean?

Wrong Force Band Connected to App

Charging R2-D2

Connecting R2-D2 to a Device

Driving R2-D2

Is R2-D2 Compatible with Force Band?

Is R2-D2 Waterproof?

Power Requirements for Charging R2-D2

Purchasing R2-D2

Putting R2-D2 into Deep Sleep

R2-D2 Battery Life

R2-D2 Bluetooth Range

R2-D2 Draw and Drive Mode

R2-D2 Patrol Mode

R2-D2 Play Modes

Resetting R2-D2

Troubleshooting R2-D2 Connection Issues

Changing Spider-Man's Volume

Charging Spider-Man

Cleaning Spider-Man

Connecting Spider-Man to a Device

Connecting to Spider-Man

Difficulties Downloading Spider-Man App

Does Spider-Man Move?

Does Spider-Man work with other Sphero Apps?

Enabling Guard Mode

How to Put Spider-Man in Deep Sleep + Wake Him Up

Is Spider-Man Waterproof?

Powering Spider-Man On and Off

Recommended Age for Spider-Man

Resetting Spider-Man

Setting an Alarm on Spider-Man

Spider Man has Wrong Date or Time

Spider-Man Device Compatibility

Spider-Man Languages

Spider-Man Play Modes

Spider-Man Privacy Information

Spider-Man Security

Spider-Man Voice Commands

Spider-Man Wakes up Without being Prompted

Spider-Man doesn't Understand Child's Voice

Spider-Man not Connecting to WiFi

Spider-Man not Responding or Understanding

Spider-Man's Battery Life

Troubleshooting Spider-Man Connection Issues

Unboxing and Setting up Spider-Man

Using Spider-Man without WiFi

Watch With Me Mode (Spider-Man)

What do Spider-Man's Lights Mean?

AR Mode

Connecting a Droid to Droids App

Driving Droids with the Droids App

Droid Interactions in the Droids App

Droid not Connecting to Droids App

Droids App Crashes during Watch with Me

Missing Features in Android App

Patrol Mode

Star Wars Droids App Device Compatibility

Using Droid Interactions

Watch With Me Mode (Star Wars)

Charging Lightning McQueen

Connecting to Lightning McQueen

Is Lightning McQueen Waterproof?

Lightning McQueen Care

Lightning McQueen Muted

Lightning McQueen Play Modes

Lightning McQueen Stuck Updating

Lightning McQueen not Connecting to Device

Lightning McQueen not Driving

Lightning McQueen's Suspension Stuck

Ultimate Lightning McQueen Device Compatibility

Unboxing and Setting up Lightning McQueen

Accessing Computer Science Foundations

Is SPRK+ Compatible with CS Foundations?

Purchasing Computer Science Foundations

Using Computer Science Foundations

Changing support for iOS 9 in the Fall of 2020

Important RVR Firmware Update

Sphero Q&A: Chrome OS Update

​Update: Sphero Compatibility with Chrome OS

Activity Card Information

Activity Cards Available Languages

Can I Buy Additional Activity Cards?

Code Mat App Compatibility

Code Mat Compatible Robots

Code Mat Dimensions

How many Students can use the Code Mat?

Enabling Location Permissions on Android

Sphero's Unsolicited Ideas Policy

User Manuals

Vulnerability Disclosure Program

Ollie Device Compatibility

Ollie Dies Quickly After a Full Charge

Ollie FAQ

Ollie and Darkside Security

Waking Ollie

Are Specdrums Waterproof?

Number of Colors Specdrums can Play

Number of Rings that can Connect to App

Replacement Ring FAQ

Specdrums Battery Life

Specdrums EDU 12 Pack FAQ

Specdrums Edu Device Compatibility

Specdrums MIX Device Compatibility

Specdrums MIX Tutorial: Customizing Packs

Specdrums MIX Tutorial: Getting Started

Specdrums MIX Tutorial: Recording and Sharing a Song

Spedrums MIX "Share" Feature not Available

What Colors can Specdrums Play?

What objects can be played with Specdrums?

Windows and MacOS MIDI

Charging Sphero

Cleaning Sphero

Connecting Sphero to Device

Is Sphero Waterproof?

Pairing Sphero with a Device

Red Flash

Resetting Sphero

Sphero Firmware Updates

Sphero Light not Working

Sphero Quick Start Guide

Sphero Volts/Hz

Sphero is Glowing Blue + White - Not Connecting

Sphero isn't Charging

Sphero not Following Driving Instructions

Sphero not Holding a Charge

Sphero's Bluetooth Range

Unable to Update Firmware

What is Boost Mode?

Cleaning Nubby + Turbo Covers

Putting on Nubby + Turbo Covers

BOLT at Home Guide

BOLT Features

BOLT Modes

BOLT Power Pack Tips

Charging BOLT

Charging Cradle Compatibility

Condensation Inside Sphero BOLT

Connecting BOLT

Prolonging BOLT Battery Life (Deep Sleep)

Getting Started with Sphero Mini

Sphero Mini Connection Troubleshooting

Sphero Mini Disconnects when Plugged In

Sphero Mini EDU 16 Pack FAQ

Sphero Mini FAQ

Sphero Mini Soccer FAQ

Sphero Mini's Lights

Where Did the Sphero Mini App Go?

Cleaning RVR's Wheels

Drawing power for the USB and UART ports

Getting Started with RVR

Lost Battery Key?

Lost Charging Cable?

Missing UART Cable

RVR Battery FAQ

Sphero RVR Warnings

Difference Between SPRK and SPRK+

Resetting SPRK Edition

SPRK Edition not Holding a Charge

BOLT Upgrade Program

Charging SPRK+

Condensation Inside Sphero SPRK+

Connecting SPRK+ to a Device

Getting SPRK+ in my Classroom

Prolonging SPRK+ Battery Life (Deep Sleep)

SPRK+ Charging Solutions

SPRK+ Modes

SPRK+ not Connecting

SPRK+ not Holding a Charge

Using the Protractor + Maze Tape

What's the difference between SPRK+ and SPRK Edition?

Sphero Sports FAQ

Avengers Hero Inventor Kit Instructions

Hero Inventor Kit Troubleshooting

Purchasing the Avengers Hero Inventor Kit

Smart Device Needed for the Avengers Hero Inventor Kit

Bluetooth Troubleshooting

Connecting Droid Inventor App to Control Hub

Droid Inventor App not Connecting to Control Hub

Droid Inventor Kit Instructions

Droid Inventors App Device Compatibility

Droid Plastic Replacement Parts - 3D Files

Droid Servo Alignment Off Center

Droid Troubleshooting

Missing or Lost Part

Part of Droid is Broken

Trouble Recording Secret Message

What is the Educator Starter Kit?

Disinfect littleBits with UV Light

Lessons and Curriculum for Educators

Taking Care of Bits in the Classroom

littleBits Troubleshooting

BLE Connection Troubleshooting

Connecting BLE Bit

Downloading the Gizmos and Gadgets Kit 2nd Ed.

Are the Templates in the Bubble Bot Waterproof?

Can I Combine Kits to Make Extra Inventions?

Empty Compartment upon Opening

Hall of Fame Kit Instructions

Sound Trigger not Holding a Sound for 3 Seconds

Arduino Bit Support

Makey Makey Support

cloudBit

2018 Pro Library Updates

Available Lessons and Curriculum

How Many Students can use the STEAM Student Set?

I've Finished all the Projects. What's Next?

Leaning to Use the STEAM Student Set

What Standards can I Meet with the STEAM Student Set?

Code Kit Debugging Checklist

Code Kit Device Compatibility

Code was Uploaded, but Circuit doesn't Show Expected Output

Debugging littleBits Code

Difficulty Connecting codeBit to Computer

I'm not a Teacher - Can I Buy This?

Is Prior Experience Needed for the Code Kit?

Is my Code Kit Circuit Set Up Correctly?

What Kind of Code Does this Teach?

What standards can I Meet with the Code Kit?

Will this Work with the Bits I Already Have?

Instructions for the Base Inventor, Electronic Music Inventor, and Space Rover Inventor Kits

littleBits Needed for the "Inventing with littleBits" JAM Course (now DIY.org)?

Getting started with the micro:bit Adapter