Lightning McQueen's emotive suspension get stuck

Updated 5 months ago by mike moran

In rare occasions, your Lightning Mcqueen's emotive suspension may get stuck in the extended position. To resolve the issue, follow these steps: 

  1. Go to 'Settings' in the Lightning McQueen app, and power your car down 
  2. After waiting a few minutes, plug Lightning into his charger 
  3. Wait another few seconds before launching the Lightning McQueen application and connecting to your car 

If you are using Lightning McQueen and experience an issue where his voice is no longer audible please try the following;

Please try restarting Lightning McQueen by powering him down. To do this please navigate to the "Advanced Settings" and selecting "Power Off". Once you do this, you will need to plug Lightning McQueen into a power source and then unplug him to wake him. After Lightning McQueen is back on please lower his volume to about 75%.


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