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Spider-Man not Connecting to WiFi

mike moran Updated by mike moran

First, make sure the Wi-Fi on your device is on and connected to a 2.4 GHz Wi-Fi network. If your device is already connected to Wi-Fi, navigate to Wi-Fi Setup in the mobile app (under Settings) and make sure that the Wi-Fi network and password are correct.

Please note that if you are on a restricted network you will need to allow traffic over 80, 443, 3443.

Please also try the following:
- Restart the app
- Reboot Spider-Man (press and hold the spider-button for 10 seconds to turn it off)
- Uninstall and reinstall the app
- Please verify the Wi-Fi password is correct.

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