Difficulties Downloading Spider-Man App
First, it is recommended that you check our Device Compatibility sheet for your device specifications.
If the Sphero Spider-Man app does not show up on the Apple App Store or Google Play Store, there is a good chance your device is not supported.
If your device is supported, but you cannot download the Spider-Man app, please check these items:
- Check your internet connection. You must have a strong, reliable internet connection to download the app, connect to your Spidey, and set him up.
- Check available storage on your device to ensure you have enough to download and store the Spider-Man application.