Trouble downloading the Sphero Play app
First, it is recommended that you check our Device Compatibility sheet for your device specifications.
If the Sphero Play application does not show up on the Apple App Store or Google Play Store, there is a good chance your device is not supported.
If your device is supported, but you cannot download the app, please check these items:
- Check your internet connection. You must have a strong, reliable internet connection to download the Sphero Play app.
- Check the available storage on your device to ensure you have enough space to download and store the application.