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Sphero Products
General
Vulnerability Disclosure Program
Enabling Location Permissions on Android
User Manuals
Sphero's Unsolicited Ideas Policy
Airplane Travel with Sphero
Sphero BOLT
BOLT Power Pack
BOLT Features
BOLT Power Pack Tips
Charging BOLT
Connecting BOLT
BOLT Modes
Charging Cradle Compatibility
Condensation Inside Sphero BOLT
Prolonging BOLT Battery Life (Deep Sleep)
BOLT at Home Guide
Sphero Mini
Where Did the Sphero Mini App Go?
Sphero Mini Disconnects when Plugged In
Sphero Mini FAQ
Getting Started with Sphero Mini
Sphero Mini's Lights
Sphero Mini Connection Troubleshooting
Sphero Mini Soccer FAQ
Sphero Mini EDU 16 Pack FAQ
Sphero RVR
Sphero RVR Warnings
Drawing power for the USB and UART ports
Missing UART Cable
Lost Charging Cable?
RVR Battery FAQ
Getting Started with RVR
Lost Battery Key?
Cleaning RVR's Wheels
Ollie
Ollie FAQ
Ollie Dies Quickly After a Full Charge
Ollie and Darkside Security
Waking Ollie
Ollie Device Compatibility
Specdrums
Specdrums MIX Device Compatibility
Specdrums Edu Device Compatibility
Windows and MacOS MIDI
Number of Rings that can Connect to App
Number of Colors Specdrums can Play
Specdrums MIX Tutorial: Getting Started
Are Specdrums Waterproof?
Specdrums Battery Life
Specdrums MIX Tutorial: Customizing Packs
What Colors can Specdrums Play?
Specdrums MIX Tutorial: Recording and Sharing a Song
What objects can be played with Specdrums?
Specdrums EDU 12 Pack FAQ
Specdrums Edu App not Making Noise
Replacement Ring FAQ
Spedrums MIX "Share" Feature not Available
Sphero
Cleaning Sphero
Pairing Sphero with a Device
Charging Sphero
Sphero Quick Start Guide
Sphero Light not Working
Sphero's Bluetooth Range
Sphero Volts/Hz
Sphero Firmware Updates
Is Sphero Waterproof?
Sphero not Holding a Charge
Unable to Update Firmware
Sphero isn't Charging
What is Boost Mode?
Resetting Sphero
Connecting Sphero to Device
Sphero not Following Driving Instructions
Sphero is Glowing Blue + White - Not Connecting
Red Flash
Sphero Accessories
Sphero SPRK Edition
Sphero SPRK+
SPRK+ Power Pack
Power Pack charging base stopped working
Can I charge other Sphero robots in the Power Pack?
Power Pack dimensions and specifications
Power Pack modes and light indicator
One of the SPRK+ robots in my Power Pack won't connect.
How can I purchase a Power Pack?
Using the SPRK+ Power Pack
SPRK+ Power Pack General Information
Using the Protractor + Maze Tape
What's the difference between SPRK+ and SPRK Edition?
SPRK+ not Holding a Charge
SPRK+ Charging Solutions
SPRK+ not Connecting
Condensation Inside Sphero SPRK+
Charging SPRK+
Getting SPRK+ in my Classroom
Prolonging SPRK+ Battery Life (Deep Sleep)
SPRK+ Modes
Connecting SPRK+ to a Device
BOLT Upgrade Program
Code Mat
Activity Cards Available Languages
Code Mat Dimensions
Code Mat Compatible Robots
Code Mat App Compatibility
Activity Card Information
How many Students can use the Code Mat?
Can I Buy Additional Activity Cards?
Sphero Sports
Sphero Edu
Computer Science Foundations
Using Computer Science Foundations
Purchasing Computer Science Foundations
Accessing Computer Science Foundations
Is SPRK+ Compatible with CS Foundations?
Sphero Edu: Important Notifications
Changing support for iOS 9 in the Fall of 2020
Update: Sphero Compatibility with Chrome OS
Sphero Q&A: Chrome OS Update
Important RVR Firmware Update
Which Robot is Best for my Needs?
Sphero EDU Device Compatibility
Sphero Edu Class Codes
Account Setup
Verifying your Child's Sphero Edu Account
Verify Teacher Identity
Changing my Child's Password
Programming with Sphero Edu
In The Classroom
Change My Language
Privacy and Security
Sphero Edu QR Codes
Downloading Sphero Edu on Microsoft Devices
Connection Troubleshooting
Sphero Edu + Clever
Difficulties with Google Sign In
Locating Missing Programs
Sphero Edu app (Windows vs. Chrome)
Getting Started with Sphero Edu
Classroom Management Tools
Sphero Edu + Google Classrooms
Sphero Edu Webinars
Sphero Play
Downloading the Sphero Play App
Using Scream Drive
Sphero Play Device Compatibility
Programming with Sphero Play
Choosing Language Preference
Downloading Sphero Play
Unable to Access Golf Drive
Desktoy Mode
Privacy + Security
Face Drive not Available
Licensed Products
R2-D2
Purchasing R2-D2
R2-D2 Bluetooth Range
Is R2-D2 Waterproof?
Driving R2-D2
R2-D2 Play Modes
Resetting R2-D2
Putting R2-D2 into Deep Sleep
Power Requirements for Charging R2-D2
Is R2-D2 Compatible with Force Band?
Troubleshooting R2-D2 Connection Issues
R2-D2 Patrol Mode
R2-D2 Battery Life
R2-D2 Draw and Drive Mode
Connecting R2-D2 to a Device
Charging R2-D2
Ultimate Lightning McQueen
Lightning McQueen's Suspension Stuck
Lightning McQueen Care
Lightning McQueen not Driving
Lightning McQueen not Connecting to Device
Is Lightning McQueen Waterproof?
Charging Lightning McQueen
Lightning McQueen Stuck Updating
Connecting to Lightning McQueen
Ultimate Lightning McQueen Device Compatibility
Lightning McQueen Muted
Unboxing and Setting up Lightning McQueen
Lightning McQueen Play Modes
BB-9E
Driving BB-9E
Cleaning BB-9E
Changing BB-9E's Speed
Connecting to BB-9E
BB-9E's Battery Life
Is BB-9E Waterproof?
BB-9E not Driving in Correct Direction
What do BB-9E's Lights Mean?
BB-9E's Head not Lighting Up
Charging BB-9E
Putting BB-9E in Deep Sleep
Power Required to Charge BB-9E
Is BB-9E Compatible with Force Band?
Differences between BB-9E and BB-8
Waking BB-9E from Deep Sleep
BB-9E Play Modes
Force Band
Not all Holocrons Showing in the Armory
Force Band Keeps Reverting to the Blaster
Putting Force Band into Sleep Mode
Updating Force Band out of the Box
Force Awareness
What do the Different Force Band Lights Mean?
Combat Training
Force Band Button Menu
Wrong Force Band Connected to App
Force Band FAQ
Troubleshooting Force Band Connection Issues
Force Band Training Series
Updating Force Band Firmware
Only Getting Han's Blaster when Collecting Holocrons
Nothing Happening when Pressing Force Band Button
Droid Control
Wearing Force Band
Charging Force Band
Star Wars Droids App by Sphero
Watch With Me Mode (Star Wars)
Using Droid Interactions
Droids App Crashes during Watch with Me
Driving Droids with the Droids App
Patrol Mode
Droid not Connecting to Droids App
Connecting a Droid to Droids App
Star Wars Droids App Device Compatibility
AR Mode
Droid Interactions in the Droids App
Missing Features in Android App
Spider-Man
Spider-Man's Battery Life
What do Spider-Man's Lights Mean?
Unboxing and Setting up Spider-Man
Spider-Man Wakes up Without being Prompted
Spider-Man not Connecting to WiFi
Does Spider-Man Move?
Is Spider-Man Waterproof?
Spider-Man Security
Difficulties Downloading Spider-Man App
Does Spider-Man work with other Sphero Apps?
Resetting Spider-Man
Setting an Alarm on Spider-Man
How to Put Spider-Man in Deep Sleep + Wake Him Up
Spider-Man not Responding or Understanding
Changing Spider-Man's Volume
Enabling Guard Mode
Spider-Man Voice Commands
Charging Spider-Man
Spider Man has Wrong Date or Time
Spider-Man doesn't Understand Child's Voice
Using Spider-Man without WiFi
Troubleshooting Spider-Man Connection Issues
Connecting to Spider-Man
Spider-Man Languages
Spider-Man Play Modes
Cleaning Spider-Man
Spider-Man Privacy Information
Recommended Age for Spider-Man
Spider-Man Device Compatibility
Watch With Me Mode (Spider-Man)
Powering Spider-Man On and Off
Connecting Spider-Man to a Device
BB-8
Resetting BB-8
BB-8's Lights Flashing
Using BB-8 Voice Commands
Recording a Hologram
BB-8's Battery
Waking BB-8 from Deep Sleep
BB-8's Bluetooth Range
Is BB-8 Waterproof?
Driving BB-8
Cleaning BB-8
Lost or Damaged BB-8 Head
BB-8 Voice Commands
Putting BB-8 in Deep Sleep
BB-8™ Tech Specs
BB-8 Charger Animations
Difference Between Battle-Worn and Original BB-8
Charging BB-8
BB-8 Training Video
Getting Started with BB-8
BB-8 Not Charging
How do I use the Draw and Drive feature for BB-8?
Android Error Message 907 Or 963
littleBits Products
Hall of Fame Kits
Hall of Fame Kit Instructions
Are the Templates in the Bubble Bot Waterproof?
Empty Compartment upon Opening
Sound Trigger not Holding a Sound for 3 Seconds
Can I Combine Kits to Make Extra Inventions?
Education Starter Kit
micro:bit Adapter
Pro Library
STEAM Student Set
How Many Students can use the STEAM Student Set?
I've Finished all the Projects. What's Next?
What Standards can I Meet with the STEAM Student Set?
Available Lessons and Curriculum
Leaning to Use the STEAM Student Set
General littleBits Questions
Disinfect littleBits with UV Light
littleBits Troubleshooting
Taking Care of Bits in the Classroom
Lessons and Curriculum for Educators
Droid Inventor Kit
Droid Troubleshooting
Droid Inventor App not Connecting to Control Hub
Droid Servo Alignment Off Center
Trouble Recording Secret Message
Part of Droid is Broken
Missing or Lost Part
Bluetooth Troubleshooting
Droid Inventors App Device Compatibility
Connecting Droid Inventor App to Control Hub
Droid Plastic Replacement Parts - 3D Files
Droid Inventor Kit Instructions
Other littleBits
littleBits Inventor Kits
Instructions for the Base Inventor, Electronic Music Inventor, and Space Rover Inventor Kits
littleBits Needed for the "Inventing with littleBits" JAM Course (now DIY.org)?
Avengers Hero Inventor Kit
Smart Device Needed for the Avengers Hero Inventor Kit
Hero Inventor Kit Troubleshooting
Avengers Hero Inventor Kit Instructions
Purchasing the Avengers Hero Inventor Kit
littleBits Code Kit
Code was Uploaded, but Circuit doesn't Show Expected Output
What standards can I Meet with the Code Kit?
Is my Code Kit Circuit Set Up Correctly?
Is Prior Experience Needed for the Code Kit?
Will this Work with the Bits I Already Have?
Code Kit Device Compatibility
Debugging littleBits Code
Code Kit Debugging Checklist
Difficulty Connecting codeBit to Computer
I'm not a Teacher - Can I Buy This?
What Kind of Code Does this Teach?
Gizmos & Gadgets Kit 2nd Edition
General FAQ
littleBits FAQ
How do littleBits Work?
What can you Create with littleBits?
How do you Use littleBits?
What are littleBits?
Sphero FAQ
How do Sphero Robots Work?
Do Sphero Robots include a Camera?
What is Sphero?
Coding Languages and your Sphero App-Enabled Robot
What Ages are Sphero Robots for?
Battery FAQ
Sphero + littleBits Self-Service Resources
Can you Code with Sphero Robots?
What Coding Language do Sphero Robots Use?
What Games can I Play with Sphero?
What's Inside of a Sphero Robot?
What can Sphero Robots Do?
How do you Program Sphero Robots?
What are Sphero Programmable Robots?
Can the Batteries be Replaced?
Warranties + Returns
Warranty Information
Return Policy
Can you Refund the Tax on My Order?
I Need to Cancel my Order
I Need to Change my Shipping Address
SpheroCare - Protecting your Robots + Bits
There is Something Wrong with my Order
Orders + Shipping
Placing a Tax Exempt Order
How do I use a Purchase Order?
Request a Quote
When will my Order Arrive?
Sphero W-9 and Sole Source Letter
How are your Products Shipped?
What Payment Methods do you Accept?
Creating an Online Account
Become a Reseller of Sphero or littleBits Products
Grant Funding Resources
New Jersey Business Certificate
Lost Package
International Shipping
Declarations of Conformity
Holiday Shipping Cutoffs
US Military Addresses (APO/FPO)
R2-D2
Purchasing R2-D2
Sphero no longer produces or sells R2-D2 droids. Please check with a local or online retailer for availability.
R2-D2 Bluetooth Range
R2-D2 has a Bluetooth range of up to 30 meters.
Is R2-D2 Waterproof?
No, R2-D2 is not waterproof. We recommend you avoid getting your Droid wet.
Driving R2-D2
After connecting to R2-D2 via the Star Wars Droids App, you will automatically begin at the drive screen. Set the aim by dragging the R2-D2 on-screen to rotate the physical Droid around. When the phy…
R2-D2 Play Modes
R2-D2 utilizes the Star Wars Droids App by Sphero to bring your Droid to life! Play and interact with R2-D2 using any of the 5 main in-app modes. Click the links below for more details on each mode:…
Resetting R2-D2
To reset R2-D2, connect your Droid to the app, navigate to the Settings page and tap "Sleep". Once R2-D2 is in deep sleep mode, plug him back into a power source to wake him and complete the reset.
Putting R2-D2 into Deep Sleep
To put R2-D2 to sleep, simply close and force quit the Star Wars Droids App. The App disconnects from Droids on background, thus R2-D2 will enter sleep after 5 minutes, even if the App remains in the…
Power Requirements for Charging R2-D2
R2-D2 can be charged using a USB Dedicated Charge Port. He can draw up to 1.2A safely, if you want to charge faster.
Is R2-D2 Compatible with Force Band?
Yes, we are happy to inform you Force Band is now compatible with R2-D2!
Troubleshooting R2-D2 Connection Issues
Prior to troubleshooting, if you have never connected to R2-D2, first ensure that you are using a compatible device: What devices is R2-D2 compatible with? If you're using a compatible device, double…
R2-D2 Patrol Mode
Patrol mode is when you send R2-D2 to survey his surroundings autonomously. Your Droid maps out collisions with objects in the room and sends information back to you, which includes readings on his s…
R2-D2 Battery Life
R2-D2's battery lasts for up to 60 minutes of drive time on a full charge. R2-D2 will also flash red when he is getting low on battery.
R2-D2 Draw and Drive Mode
After connecting to R2-D2 via the app, tap on Draw and Drive mode and draw a path on the screen with your finger for him to follow. You can increase or decrease the canvas by doing a pinch to zoom ge…
Connecting R2-D2 to a Device
You will need to install the Star Wars Droids App by Sphero on either your Android or iOS device: Android Download link: http://bit.ly/2vLakQd iOS download link: http://apple.co/2wU0d0F Once you have…
Charging R2-D2
R2-D2 charges via a Micro USB charging cable. A cable is provided in the packaging. R2-D2 will let you know when fully charged when the light near the charging port turns green and when he's low on b…
