Spider-Man

Changing Spider-Man's Volume

There are two ways to adjust Spider-Man's volume: Double press the spider button and say, "Volume up" or "Volume down.". In the app, move the slider at the bottom of the dashboard left or right to th…

mike moran
Updated 7 months ago by mike moran

Charging Spider-Man

Attach the micro USB cable to the charging stand and to a USB power source, then place Spider-Man on the stand to begin charging. Ensure the metal nodes on Spidey's foot match up with those on the ch…

mike moran
Updated 7 months ago by mike moran

Cleaning Spider-Man

Carefully wipe Spider-Man's surface using a damp cloth. Spidey is not waterproof, so be sure to use caution when spot cleaning.

mike moran
Updated 7 months ago by mike moran

Connecting Spider-Man to a Device

You will need to install the Sphero Spider-Man app on either your Android or iOS device: Android - https://play.google.com/store/apps/details?id=com.sphero.spiderman iOS - https://itunes.apple.com/us…

mike moran
Updated 7 months ago by mike moran

Connecting to Spider-Man

First, you will need to install the Sphero Spider-Man app on either your Android or iOS device: Android - https://play.google.com/store/apps/details?id=com.sphero.spiderman iOS - https://itunes.apple…

mike moran
Updated 7 months ago by mike moran

Difficulties Downloading Spider-Man App

First, it is recommended that you check our Device Compatibility sheet for your device specifications. If the Sphero Spider-Man app does not show up on the Apple App Store or Google Play Store, there…

mike moran
Updated 7 months ago by mike moran

Does Spider-Man Move?

No, our Spider-Man does not move. He is portable though. Oh, and his arms move if...if you move them. But just because he can't move doesn't mean he can't offer an immersive experience.

mike moran
Updated 8 months ago by mike moran

Does Spider-Man work with other Sphero Apps?

No, Spider-Man is only compatible with our Spider-Man application at this time.

mike moran
Updated 7 months ago by mike moran

Enabling Guard Mode

Using his keen Spidey sense, Spider-Man can detect intruders while you're away, web 'em up, and give you a report when you return. There are two ways to enable this function: Double press the spider…

mike moran
Updated 7 months ago by mike moran

How to Put Spider-Man in Deep Sleep + Wake Him Up

Spider-Man is charged when you take him out of the box for the first time. To power him on, press and hold the spider button on his chest for 3 seconds. The spider light will glow and intro music wil…

mike moran
Updated 7 months ago by mike moran

Is Spider-Man Waterproof?

No, Spider-Man should be kept away from water.

mike moran
Updated 7 months ago by mike moran

Powering Spider-Man On and Off

To power Spider-Man on, press and hold the spider button for 3 seconds. The spider light will glow and intro music will begin. To put Spider-Man in standby mode, press and hold the spider button on h…

mike moran
Updated 7 months ago by mike moran

Recommended Age for Spider-Man

Spider-Man is recommended for anyone age 8 and up.

mike moran
Updated 7 months ago by mike moran

Resetting Spider-Man

If you wish to clear your progress and start from scratch, navigate to Support in the mobile app (under Settings) and tap Reset All History. If Spider-Man is unresponsive and won't wake up, first try…

mike moran
Updated 7 months ago by mike moran

Setting an Alarm on Spider-Man

Set an alarm with Spider-Man by tapping the Alarm button in the mobile app. Spider-Man should be connected to WiFi when setting an alarm for the most accurate results. You can check if Spider-Man is…

mike moran
Updated 7 months ago by mike moran

Spider Man has Wrong Date or Time

Spider-Man does not require an internet connection after the initial setup, but if the date or time is out of sync, Spider-Man needs to be connected to Wi-Fi to update. Check the app (under Settings)…

mike moran
Updated 7 months ago by mike moran

Spider-Man Device Compatibility

The Spider-Man app works with many iOS and Android mobile devices using Bluetooth Low Energy (BLE 4.0). Specific operating systems and device requirements are as follows: iOS: Device Model OS Version…

Micah Daby
Updated 7 months ago by Micah Daby

Spider-Man Languages

Spider-Man only speaks in English. The mobile application is also only available in English. There are no plans to make Spidey compatible with other languages at this time, but stay tuned for updates!

mike moran
Updated 7 months ago by mike moran

Spider-Man Play Modes

Spider-Man comes to life thanks to his Spider-Sense abilities. A built-in motion detector triggers greetings, phrases, and all sorts of expressions. His fully animated LCD eyes let you know exactly w…

mike moran
Updated 7 months ago by mike moran

Spider-Man Privacy Information

There is an option to submit your email address for updates and exclusive offers from Sphero during the initial setup, but you can skip this step. No other personal information is collected by Spider…

mike moran
Updated 7 months ago by mike moran

Spider-Man Security

SUMMARY OF SECURITY MEASURES No under-13 user’s personally-identifiable information, including voice, is stored on the toy or Spider-Man servers. API access uses (and requires) an HTTPS connection (T…

mike moran
Updated 7 months ago by mike moran

Spider-Man Voice Commands

To choose a specific activity or to talk with Spider-Man, double press the spider button, wait for the spider light to glow, and tell him what you'd like to do (or ask him a question): Team Up - Doub…

mike moran
Updated 7 months ago by mike moran

Spider-Man Wakes up Without being Prompted

If you wish to keep Spider-Man from talking or reacting to you, double press the spider button on his chest and say, "Go to sleep." Spider-Man will remain asleep until you press the spider button aga…

mike moran
Updated 7 months ago by mike moran

Spider-Man doesn't Understand Child's Voice

Spider-Man's speech recognition is trained for kids, but it might not work perfectly if the child's voice is high-pitched or if the words are not pronounced clearly. Try holding Spider-Man at arm's l…

mike moran
Updated 7 months ago by mike moran

Spider-Man not Connecting to WiFi

First, make sure the Wi-Fi on your device is on and connected to a 2.4 GHz Wi-Fi network. If your device is already connected to Wi-Fi, navigate to Wi-Fi Setup in the mobile app (under Settings) and…

mike moran
Updated 7 months ago by mike moran

Spider-Man not Responding or Understanding

Double press the spider button on Spidey's chest and wait for the spider light to glow to make sure he is listening before speaking. As a best practice, hold Spider-Man about an arm's length distance…

mike moran
Updated 7 months ago by mike moran

Spider-Man's Battery Life

Spider-Man can last for 2 hours of continuous play on a single, full charge.

mike moran
Updated 7 months ago by mike moran

Troubleshooting Spider-Man Connection Issues

Prior to troubleshooting, if you have never connected to Spider-Man, first ensure that you are using a compatible device: link to compatibility page. If you're using a compatible device, double check…

mike moran
Updated 7 months ago by mike moran

Unboxing and Setting up Spider-Man

Install the Spider-Man app (visit sphero.com/spider-man-app on your mobile device) and follow the on-screen instructions to set up Spider-Man. Wi-Fi and Bluetooth Smart are required to set up Spider-…

mike moran
Updated 7 months ago by mike moran

Using Spider-Man without WiFi

You will need WiFi for the initial firmware, software, and content updates out of the box. After the initial setup, Spider-Man does not require WiFi. Spidey works both online and offline and does not…

mike moran
Updated 7 months ago by mike moran

Watch With Me Mode (Spider-Man)

You can now watch the new Spider-Man animated television series on Disney XD with your Spider-Man by Sphero. Follow these simple steps to watch with Spidey: Turn on the Spider-Man TV show on Disney X…

mike moran
Updated 1 month ago by mike moran

What do Spider-Man's Lights Mean?

If the spider light on Spidey's chest is pulsing, he is charging. The light will turn off when he is fully charged. If the spider light is on and steady, he is listening and waiting for you to speak.…

mike moran
Updated 7 months ago by mike moran

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