Orders + Shipping

Placing a Tax Exempt Order

Placing a Tax Exempt Order Online To check out on sphero.com without tax, you will first need to create an account*. Instructions on creating an account can be found here. You can check out with PayP…

Sara Sampson
Updated 2 weeks ago by Sara Sampson

How do I use a Purchase Order?

If you are in need of a quote prior to submitting a Purchase Order, please reach out to our team at edusalesteam@sphero.com. You can also request a quote online. Email Submission To submit your Purch…

Sara Sampson
Updated 1 year ago by Sara Sampson

Request a Quote

If you would like to request a quote for your purchase, you have a couple of options. Online Quote This is a great option of you know exactly what you want to buy. Head on over to www.sphero.com. Add…

Sara Sampson
Updated 1 month ago by Sara Sampson

When will my Order Arrive?

Orders are typically shipped on the same day the order is placed. All orders are shipped within 24 hours. Once your order is shipped, you will receive an email with tracking information. Please allow…

Sara Sampson
Updated 1 year ago by Sara Sampson

Sphero W-9 and Sole Source Letter

Please click the link below for a copy of Sphero's W-9. This document is valid for both Sphero and littleBits products. Sphero 2020 W-9 Below is the Sole Source Letter for the Sphero Class Pack. Sphe…

Sara Sampson
Updated 1 month ago by Sara Sampson

How are your Products Shipped?

All of our products are shipped within 24 hours of you placing an order. Most orders ship same day. The majority of our orders ship via UPS or USPS, with some exceptions. Once your order has shipped,…

Sara Sampson
Updated 1 year ago by Sara Sampson

What Payment Methods do you Accept?

We accept the following payment methods: Visa. MasterCard. American Express. Discover. Paypal. Purchase Order - For instructions on using a Purchase Order, please click here.

Sara Sampson
Updated 1 year ago by Sara Sampson

Creating an Online Account

To help keep track of your orders, we recommend creating an online account. If you are part of a tax-exempt organization, creating an online account allows you to place tax-exempt orders on our websi…

Sara Sampson
Updated 2 weeks ago by Sara Sampson

Become a Reseller of Sphero or littleBits Products

Education Reseller If you would like more information about selling Sphero and/or littleBits products, please contact david.millage@sphero.com. In your email, please include the following information…

Sara Sampson
Updated 1 year ago by Sara Sampson

New Jersey Business Certificate

For a copy of our New Jersey Business Registration Certificate, please click the below. NJ Business Registration Certificate

Sara Sampson
Updated 11 months ago by Sara Sampson

Lost Package

Lost packages are no fun! Unfortunately, once a package is marked "delivered," Sphero is not responsible for missing packages due to theft or postal error. If you haven't received a package marked "d…

Sara Sampson
Updated 4 months ago by Sara Sampson

International Shipping

How is Shipping Calculated? You will be quoted specific delivery times at the time of checkout that is based on your selected destination country, and the shipping methods available for the items in…

Sara Sampson
Updated 4 months ago by Sara Sampson

Declarations of Conformity

By Robot. Please see our declarations of conformity by robot attached below: Sphero 2.0. BB-8. Force Band. Spider-Man. Ultimate Lightning McQueen. BB-9E. R2-D2. Ollie. Sphero SPRK+. BOLT. BOLT Power…

Sara Sampson
Updated 5 months ago by Sara Sampson

Holiday Shipping Cutoffs

We know that it's important your holiday gifts arrive on time! Please be aware that while we pack and ship out your orders within 24 business hours of receiving them, COVID-19 has caused major shippi…

Sara Sampson
Updated 4 months ago by Sara Sampson

US Military Addresses (APO/FPO)

We do ship to US military addresses. Orders shipping to US military addresses should go through out domestic checkout, as they are not subject to the same costs and logistics flows as our other inter…

Sara Sampson
Updated 1 year ago by Sara Sampson

Contact