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Warranties + Returns


Warranty Information

Sphero stands by our products and we warrant that our products will be free of defects in materials and workmanship under normal use for one (1) year from the date of original purchase. The Sphero warranty applies only to the original purchaser who b

Return Policy

We love our products and we hope that you love them, too. If for any reason you don’t love your product, or it wasn’t what you expected, please reach out to us at [email protected] within 30 days of the day you received your item to initiate a retur

Dead Battery?

If you have determined that your battery is no longer holding a charge, please reach out to [email protected] or fill out this contact form and include the below information. Name:. Robot:. Street Address:. City:. State/Province:. Zip/Postal Code:.

Official Returns and Warranty Policy

Thanks for your interest in the products and services of Sphero Inc. (“Sphero”). Sphero provides physical goods, including Sphero and inductive charger (the “Physical Product” or “Product”). Sphero also provides digital goods. These goods and service

SpheroCare - Protecting your Robots + Bits

What is Spherocare?. Spherocare is an extended warranty program that allows you to bring our products into your home or classroom knowing your investment is protected. By purchasing Spherocare, you can explore, play, and learn with reckless abandon!.