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Changing my Child's PasswordUpdated a month ago

If your child forgets the password associated with their Sphero Edu username, please try the following steps to update their password.

  1. Sign in on the Sphero Edu website with your Parent/Guardian account. It is necessary that you are signed in on the Sphero Edu website. You will not be able to complete the required steps in the mobile application.
  2. Once signed in, go into the Family page, which is accessible from the top navigation bar. 
  3. Locate your child and select them.
  4. From the Edit tab, you can enter a new password, confirm it, then select Save.
  5. Your child should now be able to log in with his username and newly changed password.

If you have any difficulties with the above steps, please reach out to [email protected] for assistance.


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