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SPRK+ not Holding a ChargeUpdated 5 months ago

SPRK+'s battery should last up to 60 minutes of constant play on a full charge. If SPRK+ has been fully charged but loses energy and turns off shortly after connecting, please try the following:

  • Ensure SPRK+ sits properly in the charging cradle, heavy side down, and receives a full charge. To find his heavy side, place him on a hard surface like a table. SPRK+ will naturally settle with this sweet spot at the bottom. The charger will blink blue when charging begins, turning solid when complete.
  • Plug SPRK+'s charger into a different outlet/power source and repeat the previous step.

The battery of SPRK+ will naturally degrade over time and use. An older SPRK+ might not have as long of play time as a new SPRK+.

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