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Privacy and SecurityUpdated 4 months ago

Summary of Security Measures

The Sphero Edu software platform works across many Sphero robots: BOLT, RVR, RVR+, Mini, Sphero 2.0, SPRK Edition, SPRK+, BB-8, BB-8 SE, R2-D2, R2-Q5, Ollie, and Darkside. There is no personally-identifiable information stored on the robots themselves - only anonymous activation, usage, and version information to best support the product experience. There is personal information stored on the Sphero Edu platform if users choose to create an account.  The Sphero Edu app allows driving, programming and completing activities without needing the user to login or share any personal information.

Accounts & Authentication

Users have the option of creating a user account on Sphero Edu, although they can still use the app anonymously without signing up for an account. Accounts enable users to store information in the cloud to make the platform more useful, and to share content publicly where permitted by applicable privacy law. To keep user data safe and the content of the platform relevant for users, Sphero offers 3 types of user accounts:

Learner: Build programs and complete activities;

Educator: Manage classes; and

Parent: Create accounts for your kids.

Data Storage & Privacy

All user data is password protected and user accounts are stored in a secure user database accessible only by administrators to the platform. Data is encrypted in transit and at rest. See the application Privacy Policy for more information on how information is collected and used.

COPPA Compliance 

Learners who are 13 years or younger require a Parent or Educator to set up their account. All under 13 user data is accessible only to the Learner and Parent by default, and Parent must prove their identity through Verifiable Parental Consent. 

Sphero Edu privacy information

Personal data collected


  • Required: username, email, password

  • Optional: first/last name, bio, website, title, twitter name, profile image, postal address, phone number


  • Required: username, password, class name

  • Optional: first name, last initial, grade

    NOTE: With Class Code logins, students only need to provide a first name and last initial.

No PII is shared with any 3rd party vendors. Only abstracted user data is shared with the below vendors strictly for usage metrics and analyzing user behavior to improve the Sphero Edu app: 

  • Amplitude (app analytics)

  • Google (Play Store, Google Analytics)

  • Apple (iTunes Connect)

  • Amazon (developer portal)

No user data is used for advertising.

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