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I encounter Force Close when I attempt to use Sphero Drive.(Android)

If Force Close is occurring consistently, manually uninstall the App and then reinstall.  See instructions below:

  • Android Device
    • Tap Settings, then Applications, then Manage Applications.
    • Find Sphero Drive in your lists of apps.
    • Tap the Sphero Drive app and then Uninstall.
    • Once fully uninstalled, go to the Android Marketplace and search Sphero Drive. 
    • Install.

If Force Close is occurring sporadically, email specific information concerning this behavior (when it happens, your device make & model, frequency of issue) to support@gosphero.com.  Our support team will contact you at a time of your convenience for further troubleshooting.

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