Issue: Unable to update firmware on the Sphero 2.0 App
Solution: Please go to App store and google play store and download the Sphero Edu - Coding for Sphero Robots App.
Once installed, the Sphero Edu - Coding for Sphero Robots app will update the firmware.
Close all Sphero apps and launch the Sphero 2.0 app.
Sphero 2.0 will connect and will be ready for use.
If you have any questions or concerns, please follow the link to open a new support ticket.
Or feel free to contact us at your convenience: