If you purchased a Sphero product that is currently in limited quantity through store.sphero.com, your place in line has been saved, and as soon as we receive more inventory, your payment method will be charged and your order shipped. Depending on demand, it may be up to a few weeks before your order ships.

You will receive tracking information as soon as your Sphero order starts its journey to your door. 

Haven't received an email with your tracking yet? Follow the link to view the status of your order: https://store.sphero.com/pages/order-lookup

If you have any questions or concerns regarding your order, please follow the link to open a new support ticket. We'll need your Sphero order number to assist. 

Or feel free to contact us at your convenience:


Email: support@sphero.com