If you placed an order on our online store (store.sphero.com), you can change your shipping address up to the point when your payment method is charged. Depending on whether your product is in limited quantity or not, you may have either minutes or days to make this change.

To change your shipping address, please email the following details to support@sphero.com.

  • New Shipping Address
  • Sphero Store order # (check your inbox for your order confirmation email) 
  • The email address associated with the order

If your order has not already been charged and sent to our warehouse for shipping, we will be happy to edit your address. 


Feel free to check the status of your order at any time, here: https://store.sphero.com/pages/order-lookup




If you have any questions or concerns, please follow the link to open a new support ticket.





Or feel free to contact us at your convenience:

1-888-977-4376

Email: support@sphero.com