BB-8 will flash red on a few different occasions:
- When the droid bumps into an obstacle.
- If it's batteries are running low.
- If the firmware update is corrupted.
When BB-8’s lights flash red while playing, it's batteries are running low. When the light holds on red, the droid is completely out of battery life and needs to be charged. Place BB-8 back in it's charging dock until the lights on the charging base turn solid blue.
The lights can also flash red to indicate a corrupt connection with the app, meaning you will need to reconnect.
If BB-8 was fully charged but begins to flash red and shut off shortly after connecting, please follow the link.
If you have any questions or concerns, please follow the link to open a new support ticket.
Or feel free to contact us at your convenience: