You must go into Droid Control mode on your Force Band. To do this please make sure your Force Band is on and press the button until you hear "Control your droid". Your Force Band will ask you to connect to your droid. Touch your band to your robot to connect. Note that the Force Band will not work with our Sphero Original, 2.0 or SPRK Edition (only SPRK+, Ollie, and BB-8, BB-9E, R2-D2, and R2-Q5).
For more detailed instructions on how to navigate the Force Band menu, take a look at this article.
If you are not having any success connecting Force Band to a robot or droid, try to connect to the robot/droid using the appropriate application. If connection still fails, please follow the link to open a new support ticket.
Or feel free to contact us at your convenience: