Connect your Force Band to the app and open the “Holocron Vault.” From there, all of the Holocrons you picked up in real life will be available to unlock using your band. Unlock the Holocron by solving the 3D puzzle with your wrist and arm. You’ll see the 3D puzzle unlock on your screen. 

Once selecting the "Holocron Vault" you should be able to unlock your Holocron.

If you have any questions or concerns, please follow the link to open a new support ticket.

Or feel free to contact us at your convenience: