First and foremost, you will need to install the Sphero BB-8 app on either your Android or iOS device:

Android -

iOS -

 Once you have successfully installed the Sphero BB-8 mobile apps, you should now be ready to connect to BB-8.

Note: you may also connect to your BB-8 using the Star Wars App-Enabled Droids by Sphero application. 

For more detail and help with connecting to BB-8, check out the links below:

How does BB-8 connect?

Trouble downloading BB-8 app

BB-8 can't connect to device

If you have any questions or concerns, please follow the link to open a new support ticket.

Or feel free to contact us at your convenience: