To connect Spider-Man to your mobile device, follow these steps: 

  1. Ensure your Spider-Man is sufficiently charged
  2. Make sure Spider-Man is powered on
  3. Make sure Bluetooth on your device is turned on 
  4. Then follow the instructions in the Spider-Man mobile app  

For best connection results, hold your device close to Spidey. Follow the link for more details on connecting to Spider-Man.

Spider-Man not connecting? Follow the link for more assistance. 

If you have any questions or concerns, please follow the link to open a new support ticket.

Or feel free to contact us at your convenience: