Lightning McQueen will automatically go to sleep after 20 minutes of inactivity. If Lightning is touched or controlled through the app at any point during inactivity, the 20 minutes starts over. 

If you wish to put Lightning to sleep, navigate to the Settings page and tap 'Sleep Now' at any time (see screenshot below). Once you tap 'Sleep Now', make sure to force quit out of the Lightning McQueen app to prevent the car from reconnecting. To wake him up from this sleep mode, simply launch the app next to your car. 

If you wish to put Lightning McQueen into deep sleep -- this is the best mode for storage or long timeframes of inactivity -- navigate to advanced settings and tap 'Power Off' (See screenshot below). To wake Lightning McQueen back up from deep sleep mode, simply plug him in. 

If you have any questions or concerns, please follow the link to open a new support ticket.

Or feel free to contact us at your convenience: