Out of the box, Lightning requires an update that ensures he is just like he is in the movies! Most updates take approximately 9-12 minutes to complete, depending on your internet connection.
Follow this link if Lightning gets stuck updating.
Check out our connection article for more information about how to connect to Lightning McQueen.
If you have any questions or concerns, please follow the link to open a new support ticket.
Or feel free to contact us at your convenience: