If you are using Lightning McQueen and experience an issue where his voice is no longer audible please try the following;
Please try restarting Lightning McQueen by powering him down. To do this please navigate to the "Advanced Settings" and selecting "Power Off". Once you do this, you will need to plug Lightning McQueen in to a power source and then unplug him to wake him. After Lightning McQueen is back on please lower his volume to about 75%.