Double press the spider button on Spidey's chest and wait for the spider light to glow to make sure he is listening before speaking. 


As a best practice, hold Spider-Man about an arm's length distance from you and speak clearly at a normal volume.




If you have any questions or concerns, please follow the link to open a new support ticket.





Or feel free to contact us at your convenience:

1-888-977-4376

Email: support@sphero.com