Spider-Man does not require an internet connection after the initial setup, but if you change your superhero name or super power, Spider-Man needs to be connected to WiFi to update those settings.

Check the app (under Settings) to see if Spider-Man is connected to Wi-Fi.

If you have any questions or concerns, please follow the link to open a new support ticket.

Or feel free to contact us at your convenience:


Email: support@sphero.com