Spider-Man does not require an internet connection after the initial setup, but if the date or time is out of sync, Spider-Man needs to be connected to Wi-Fi to update.

Check the app (under Settings) to see if Spider-Man is connected to WiFi.

If you have any questions or concerns, please follow the link to open a new support ticket.

Or feel free to contact us at your convenience:


Email: support@sphero.com