First and foremost, you will need to install the Star Wars Droids App by Sphero on either your Android or iOS device:

Android Download link: http://bit.ly/2vLakQd
iOS download link: http://apple.co/2wU0d0F

Once you have successfully installed the mobile app, you should now be ready to connect to BB-9E. Click here for more information on device compatibility for BB-9E. 


For more detail and help with connecting to BB-9E, check out the links below:


How do I connect to BB-9E?


BB-9E can't connect to my device


Trouble downloading the app




If you're having trouble connecting to your droid, please follow the link to open a new support ticket.





Or feel free to contact us at your convenience:

1-888-977-4376

Email: support@sphero.com