To wake BB-9E from sleep, simply launch the app next to your Droid to wake him. If BB-9E is not waking up, place him in the charging cradle and allow him to charge for a few minutes before launching the application.
Follow the link for more details on waking BB-9E up and putting him to sleep.
If you have any questions or concerns, please follow the link to open a new support ticket.
Or feel free to contact us at your convenience: