If there is an update available for your Droid, the app will prompt you to update the Droid. If you wish to force a firmware update, connect to your Droid and tap the Settings tab. You will find a button that says UPDATE FIRMWARE, tap this and it should update the Firmware.
Note: Ensure you're connected to a strong WiFi network prior to forcing the firmware update.
If you have any questions or concerns, please follow the link to open a new support ticket.
Or feel free to contact us at your convenience: