Customers should avoid dropping Mini if at all possible, but the robot is made to be resilient. Sphero Mini's shells are also made to last under standard operating conditions but can crack if Mini is dropped from a height exceeding that 3-foot mark. 

Broken shell? No sweat, visit our online store to purchase more. We have 5 colors to choose from!

If you have any questions or concerns, please follow the link to open a new support ticket.

Or feel free to contact us at your convenience: