FAQ

Frequently Asked Questions About BB-8.

What devices is BB-8 compatible with?
BB-8 is Platform Agnostic and works with many BLE iOS and Android devices.  Specific operating systems and device requirements are as follows: iOS...
Wed, Feb 7, 2018 at 8:48 AM
How do I charge BB-8?
Simply place BB-8 on it's charging base with its heavy side down. If a charging connection is made, you will see the blue light on the charger blink...
Tue, Dec 6, 2016 at 11:47 AM
How do I put BB-8 to sleep?
When you close the app, BB-8 goes to sleep. When you put your droid on the charger, it will self-align for optimal charging then turns off. When you laun...
Fri, Nov 18, 2016 at 12:02 PM
How do I use voice commands with BB-8?
First, turn on voice commands by going to 'Settings' and tapping the button next to 'Voice Recognition' to use voice commands. At any...
Tue, Nov 22, 2016 at 1:35 PM
How do I wake BB-8?
BB-8 will wake up when you set it in the charger for the first time. After the initial use, your droid will wake up when connected to the app or when you ...
Wed, Jan 25, 2017 at 10:03 AM
How does BB-8 connect?
BB-8 utilizes Bluetooth LE (also know as Bluetooth 4.0 or Smart BLE), designed to provide significantly lower power consumption and faster connection....
Tue, Nov 22, 2016 at 9:31 AM
What is BB-8's battery life?
BB-8 offers 1 hour of continuous play for 3 hours of charging. If BB-8's battery is only lasting a short time following a full charge, follo...
Tue, Dec 6, 2016 at 9:50 AM
My BB-8 won't hold a charge
BB-8's battery should last up to 60 minutes of constant play on a full charge. If BB-8 has been fully charged but loses energy and turns off shortly ...
Mon, Dec 5, 2016 at 11:31 AM
What does it mean when BB-8's lights flash?
BB-8 will flash red on a few different occasions: When the droid bumps into an obstacle. If it's batteries are running low. If the fi...
Tue, Dec 6, 2016 at 11:45 AM
How do I use the BB-8 Watch With Me feature?
Place BB-­8 on the charger, open the BB­8 app on your smartphone or tablet to connect to your droid. Once connected, select 'Watch With Me' in t...
Tue, Apr 4, 2017 at 8:04 AM