FAQ

Frequently Asked Questions About BB-8.

What do I get with Special Edition Battle-Worn BB-8?
When you purchase the Special Edition Battle-Worn BB-8, you'll get the following: Force Band Batte-Worn BB-8 app-enabled droid Charging bas...
Wed, Aug 31, 2016 at 8:01 AM
Where do I download the BB-8 app?
To use BB-8, you will need to install the Sphero BB-8 app on either your Android or iOS device: Android - https://play.google.com/store/apps/details...
Tue, Nov 22, 2016 at 1:19 PM
Can I get a replacement BB-8 head?
Yes! We offer replacement BB-8 heads on our store. If your BB-8 head is lost or broken, please follow the link for a replacement: bit.ly/bb8head.  ...
Fri, Nov 18, 2016 at 12:07 PM
Does BB-8 have an adaptive personality?
When in patrol mode BB-8 will react as it runs into obstacles, playing angry animations following a collision and reporting its findings back to you.  ...
Fri, Nov 18, 2016 at 12:08 PM
Why can't I use the BB-8 Watch With Me feature?
We have done our best to make sure that the Watch With Me feature runs on as many devices as possible, but the advanced movie recognition technology used ...
Tue, Apr 4, 2017 at 9:27 AM
Trouble downloading BB-8 app
First, it is recommended that you check our Device Compatibility sheet for your device specifications. If the BB­-8 app does not show up on the app/...
Mon, May 15, 2017 at 12:53 PM
What comes in the original BB-8 box?
The following items are included in the original BB-8 packaging: BB-8 App-Enabled Droid Induction Charging Base Micro USB Cable (does not co...
Tue, Nov 22, 2016 at 1:11 PM
Does BB-8 need to be charging while using The Watch With Me feature?
Yes, BB-8 needs to be placed on its charging base and plugged in while using the feature. Also, for best results, your mobile device should be plugged in ...
Mon, Sep 19, 2016 at 11:30 AM
BB-8™ Tech Specs
• iOS & Android & Window Phone compatible  • Top speed of 4.5 mph (7ft/s) • Durable polycarbonate shell  • Bluetooth Smart BLE connecti...
Fri, Nov 18, 2016 at 12:08 PM
How much does Special Edition Battle-Worn BB-8 cost?
Our Special Edition BB-8 costs $199.99 USD. That price includes both the Battle-Worn BB-8 and charging base, and the Force Band. 
Wed, Aug 31, 2016 at 10:11 PM