Troubleshooting

Bluetooth Connection Inconsistent with Android Phone
If you have encountered intermittent challenges with connecting Sphero to your Android device, please follow these steps to improve the experience:   ...
Fri, Nov 18, 2016 at 2:56 PM
Sphero's robot is stuck sideways in his shell.
Sphero's robot can get stuck sideways in his shell occasionally if you're running certain Macros or working on a Sphero program in development....
Fri, Nov 18, 2016 at 2:57 PM
My Sphero light is not working.
Sphero’s LED light can be configured so that it does not display light, depending on your preference.  To ensure this has not happened, navigate to setti...
Fri, Nov 18, 2016 at 3:00 PM
Sphero does not travel in the direction I point the joystick.
You need to aim Sphero.  Before driving, first try placing your thumbs on opposite sides of the Nav Wheel on your screen.  Rotate your thumbs until you s...
Fri, Nov 18, 2016 at 3:00 PM
My Sphero won't hold a charge
Sphero's battery should last up to 60 minutes of constant play on a full charge. If Sphero has been fully charged but loses energy and turns off sho...
Tue, Dec 6, 2016 at 12:25 PM