Order FAQ

What does it mean that an item is in limited quantity?
You've purchased through our store (store.sphero.com), you're excited to receive your product, and you find out it's in limited quantity. Wha...
Tue, Aug 29, 2017 at 2:24 PM
When will my order ship? Where is my tracking number?
If you purchased a Sphero product that is currently in limited quantity through store.sphero.com, your place in line has been saved, and as soon as we recei...
Tue, Aug 29, 2017 at 2:26 PM
Where is my order?
If you would like to check up on your Sphero order, follow the link for a status update: https://store.sphero.com/pages/order-lookup Keep in mind, y...
Tue, Aug 29, 2017 at 2:27 PM
How do I change my shipping address?
If you placed an order on our online store (store.sphero.com), you can change your shipping address up to the point when your payment method is charged. Dep...
Tue, Aug 29, 2017 at 2:28 PM