FAQ

What mobile devices is Spider-Man compatible with?
Spider-Man is platform agnostic and works with many iOS and Android mobile devices using Bluetooth Low Energy (BT 4.0).  Specific operating systems and devi...
Wed, Jan 31, 2018 at 11:15 AM
How do I know when Spider-Man is fully charged?
The spider light on Spidey's chest will pulse while he is charging. When he is fully charged, the light will turn off. You can also check Spider-Man&#...
Thu, Jun 15, 2017 at 6:12 AM
How do I use voice commands with Spider-Man?
To choose a specific activity or to talk with Spider-Man, double press the spider button, wait for the spider light to glow, and tell him what you'd li...
Thu, Jun 15, 2017 at 6:12 AM
Does Spider-Man move?
No, our Spider-Man does not move. He is portable though. Oh, and his arms move if...if you move them. But just because he can't move doesn't mean ...
Thu, Jun 15, 2017 at 7:55 AM
What is Spider-Man's battery life?
Spider-Man can last for 2 hours of continuous play on a single, full charge.  Follow the link for more details on charging Spider-Man. If you ...
Thu, Jun 15, 2017 at 6:11 AM
What information is collected about me through Spider-Man?
There is an option to submit your email address for updates and exclusive offers from Sphero during the initial setup, but you can skip this step. No other ...
Thu, Jun 15, 2017 at 6:15 AM
How do I set an alarm with Spider-Man?
Set an alarm with Spider-Man by tapping the Alarm button in the mobile app. Spider-Man should be connected to WiFi when setting an alarm for the most accura...
Thu, Jun 15, 2017 at 6:13 AM
How do I power Spider-Man on and off?
To power Spider-Man on, press and hold the spider button for 3 seconds. The spider light will glow and intro music will begin. To put Spider-Man in standby...
Tue, Jun 13, 2017 at 1:00 PM
Is Spider-Man waterproof?
No, Spider-Man should be kept away from water.  If you have any questions or concerns, please follow the link to open a new support ticket. ...
Thu, Jun 15, 2017 at 6:11 AM
Spider-Man Security
SPIDER-MAN   SUMMARY OF SECURITY MEASURES No under-13 user’s personally-identifiable information, including voice, is stored on the toy or Spider-Ma...
Tue, Jun 20, 2017 at 2:20 PM