FAQ

How do I connect to Lightning McQueen?
Lightning connects to your device via Bluetooth Smart BLE, designed to provide significantly lower power consumption and faster connection (check your devic...
Tue, Jun 6, 2017 at 10:39 AM
How do I put Lightning McQueen to sleep?
Lightning McQueen will automatically go to sleep after 20 minutes of inactivity. If Lightning is touched or controlled through the app at any point during i...
Wed, May 24, 2017 at 7:45 AM
What is Lightning McQueen's top speed?
Lightning McQueen's top speed is 6 mph (9 km/h). Note: Lightning McQueen is intended for indoor use only.  If you have any questions or conc...
Wed, May 24, 2017 at 7:42 AM
What is Lightning McQueen's battery life?
Lightning will last for about 40 minutes of continuous play on a full charge. It takes approximately 1 hour to fully charge Lightning.  When Lightning M...
Wed, May 24, 2017 at 7:42 AM
Lightning McQueen storage tips.
Storing Lightning McQueen is simple: our only suggestion is that prior to long-term storage or inactivity, put Lightning into deep sleep mode by navigating ...
Wed, May 24, 2017 at 7:44 AM
Can I code Lightning McQueen?
Not at this time. Our focus for this product is an authentic character - we aimed to build the most life-like Lightning McQueen and for him to feel as real ...
Wed, May 24, 2017 at 2:40 PM
How do I drive Lightning McQueen?
Drive by guiding Lightning with the joystick. Long, sweeping motions work best. When Lightning turns around, he will make U-turns. To make Lightning dri...
Wed, Sep 6, 2017 at 9:27 AM
How long is the Lightning McQueen update out of the box?
Out of the box, Lightning requires an update that ensures he is just like he is in the movies! Most updates take approximately 9-12 minutes to complete, dep...
Wed, May 24, 2017 at 7:44 AM
Who does the voice of Lightning McQueen?
Sounds familiar, doesn’t it? Our team worked closely with the team at Pixar to ensure that every detail of this product was as authentic as possible.  ...
Tue, May 23, 2017 at 11:06 AM
Is there a way to check Lightning McQueen's battery life?
There is a battery meter on the settings screen in the application. Lightning will also verbally warn you when his battery is low by saying, "I'm ...
Wed, May 24, 2017 at 7:43 AM