FAQ

What devices is BB-9E compatible with?
BB-9E utilizes the Star Wars application by Sphero. For device compatibility, follow the link. If you have any questions or concerns, please follo...
Thu, Aug 31, 2017 at 9:04 AM
What is BB-9E Bluetooth range?
BB-9E has a Bluetooth range of up to 30 meters.  If you have any questions or concerns, please follow the link to open a new support ticket. ...
Fri, Aug 4, 2017 at 1:43 PM
How much power does BB-9E require to charge?
BB-9E can be charged using a USB Dedicated Charge Port. To charge faster, he can draw up to 1.2A safely. Follow the link for more details about charging...
Wed, Aug 9, 2017 at 10:38 AM
What do BB-9E's lights mean?
See the table below for more details on what each of BB-9E's light patterns means:  Meaning Body Lights Head Lights Out of Box Mode White fa...
Wed, Aug 9, 2017 at 10:33 AM
How much does BB-9E cost?
BB-9E costs $149.99 USD.  If you have any questions or concerns, please follow the link to open a new support ticket. Or feel ...
Fri, Aug 4, 2017 at 2:18 PM
How do I clean BB-9E?
Wipe down the body with a clean dry cloth until all visible debris is removed.  To clean BB-9E's dome, carefully remove debris found in the small w...
Thu, Aug 31, 2017 at 9:07 AM
How fast is BB-9E?
BB-9E has a speed range of 0 to 0.75 meters per second. If you have any questions or concerns, please follow the link to open a new support ticket...
Fri, Aug 4, 2017 at 2:28 PM
Where can I purchase BB-9E?
BB-9E can be purchased on our online store, here: https://store.sphero.com/products/bb-9e LINK WILL BE LIVE STARTING AT 12:01 AM EDT ON 9/1 Also, BB-...
Thu, Aug 31, 2017 at 9:08 AM
How do I change BB-9E's speed?
You can change BB-9E's speed through the Star Wars Droids App under the Settings tab. You will see a slider marked 'Max Drive Speed' where yo...
Fri, Oct 6, 2017 at 11:03 AM
How do I drive BB-9E?
After connecting to BB-9E via the Star Wars Droids App by Sphero, you will automatically begin at the drive screen. Set the aim by dragging the BB-9E on-scr...
Fri, Oct 6, 2017 at 11:03 AM