Vulnerability Disclosure Program
Enabling Location Permissions on Android
Sphero's Unsolicited Ideas Policy
Airplane Travel with Sphero
BOLT Power Pack
BOLT Power Pack Tips
Charging and Setting Up BOLT
Charging Cradle Compatibility
Condensation Inside Sphero BOLT
Prolonging BOLT Battery Life (Deep Sleep)
BOLT at Home Guide
Where Did the Sphero Mini App Go?
Sphero Mini Disconnects when Plugged In
Sphero Mini FAQ
Getting Started with Sphero Mini
Sphero Mini's Lights
Sphero Mini Connection Troubleshooting
Sphero Mini Soccer FAQ
Sphero Mini EDU 16 Pack FAQ
Sphero RVR Warnings
Drawing power for the USB and UART ports
Missing UART Cable
Lost Charging Cable?
RVR Battery FAQ
Getting Started with RVR
Lost Battery Key?
Cleaning RVR's Wheels
Ollie Dies Quickly After a Full Charge
Ollie and Darkside Security
Ollie Device Compatibility
Specdrums MIX Device Compatibility
Specdrums Edu Device Compatibility
Windows and MacOS MIDI
Number of Rings that can Connect to App
Number of Colors Specdrums can Play
Specdrums MIX Tutorial: Getting Started
Are Specdrums Waterproof?
Specdrums Battery Life
Specdrums MIX Tutorial: Customizing Packs
What Colors can Specdrums Play?
Specdrums MIX Tutorial: Recording and Sharing a Song
What objects can be played with Specdrums?
Specdrums EDU 12 Pack FAQ
Specdrums Edu App not Making Noise
Replacement Ring FAQ
Spedrums MIX "Share" Feature not Available
Pairing Sphero with a Device
Sphero Quick Start Guide
Sphero Light not Working
Sphero's Bluetooth Range
Sphero Firmware Updates
Is Sphero Waterproof?
Sphero not Holding a Charge
Unable to Update Firmware
Sphero isn't Charging
What is Boost Mode?
Connecting Sphero to Device
Sphero not Following Driving Instructions
Sphero is Glowing Blue + White - Not Connecting
Sphero SPRK Edition
SPRK+ Power Pack
Power Pack charging base stopped working
Can I charge other Sphero robots in the Power Pack?
Power Pack dimensions and specifications
Power Pack modes and light indicator
One of the SPRK+ robots in my Power Pack won't connect.
How can I purchase a Power Pack?
Using the SPRK+ Power Pack
SPRK+ Power Pack General Information
Using the Protractor + Maze Tape
What's the difference between SPRK+ and SPRK Edition?
SPRK+ not Holding a Charge
SPRK+ Charging Solutions
SPRK+ not Connecting
Condensation Inside Sphero SPRK+
Getting SPRK+ in my Classroom
Prolonging SPRK+ Battery Life (Deep Sleep)
Connecting SPRK+ to a Device
BOLT Upgrade Program
Activity Cards Available Languages
Code Mat Dimensions
Code Mat Compatible Robots
Code Mat App Compatibility
Activity Card Information
How many Students can use the Code Mat?
Can I Buy Additional Activity Cards?
Computer Science Foundations
Using Computer Science Foundations
Purchasing Computer Science Foundations
Accessing Computer Science Foundations
Is SPRK+ Compatible with CS Foundations?
Sphero Edu: Important Notifications
Changing support for iOS 9 in the Fall of 2020
Update: Sphero Compatibility with Chrome OS
Sphero Q&A: Chrome OS Update
Important RVR Firmware Update
Which Robot is Best for my Needs?
Sphero EDU Device Compatibility
Sphero Edu Class Codes
Verifying your Child's Sphero Edu Account
Verify Teacher Identity
Changing my Child's Password
Programming with Sphero Edu
In The Classroom
Change My Language
Privacy and Security
Sphero Edu QR Codes
Downloading Sphero Edu on Microsoft Devices
Sphero Edu + Clever
Difficulties with Google Sign In
Locating Missing Programs
Sphero Edu app (Windows vs. Chrome)
Getting Started with Sphero Edu
Classroom Management Tools
Sphero Edu + Google Classrooms
Sphero Edu Webinars
Downloading the Sphero Play App
Using Scream Drive
Sphero Play Device Compatibility
Programming with Sphero Play
Choosing Language Preference
Downloading Sphero Play
Unable to Access Golf Drive
Privacy + Security
Face Drive not Available
R2-D2 Bluetooth Range
Is R2-D2 Waterproof?
R2-D2 Play Modes
Putting R2-D2 into Deep Sleep
Power Requirements for Charging R2-D2
Is R2-D2 Compatible with Force Band?
Troubleshooting R2-D2 Connection Issues
R2-D2 Patrol Mode
R2-D2 Battery Life
R2-D2 Draw and Drive Mode
Connecting R2-D2 to a Device
Ultimate Lightning McQueen
Lightning McQueen's Suspension Stuck
Lightning McQueen Care
Lightning McQueen not Driving
Lightning McQueen not Connecting to Device
Is Lightning McQueen Waterproof?
Charging Lightning McQueen
Lightning McQueen Stuck Updating
Connecting to Lightning McQueen
Ultimate Lightning McQueen Device Compatibility
Lightning McQueen Muted
Unboxing and Setting up Lightning McQueen
Lightning McQueen Play Modes
Changing BB-9E's Speed
Connecting to BB-9E
BB-9E's Battery Life
Is BB-9E Waterproof?
BB-9E not Driving in Correct Direction
What do BB-9E's Lights Mean?
BB-9E's Head not Lighting Up
Putting BB-9E in Deep Sleep
Power Required to Charge BB-9E
Is BB-9E Compatible with Force Band?
Differences between BB-9E and BB-8
Waking BB-9E from Deep Sleep
BB-9E Play Modes
Not all Holocrons Showing in the Armory
Force Band Keeps Reverting to the Blaster
Putting Force Band into Sleep Mode
Updating Force Band out of the Box
What do the Different Force Band Lights Mean?
Force Band Button Menu
Wrong Force Band Connected to App
Force Band FAQ
Troubleshooting Force Band Connection Issues
Force Band Training Series
Updating Force Band Firmware
Only Getting Han's Blaster when Collecting Holocrons
Nothing Happening when Pressing Force Band Button
Wearing Force Band
Charging Force Band
Star Wars Droids App by Sphero
Watch With Me Mode (Star Wars)
Using Droid Interactions
Droids App Crashes during Watch with Me
Driving Droids with the Droids App
Droid not Connecting to Droids App
Connecting a Droid to Droids App
Star Wars Droids App Device Compatibility
Droid Interactions in the Droids App
Missing Features in Android App
Spider-Man's Battery Life
What do Spider-Man's Lights Mean?
Unboxing and Setting up Spider-Man
Spider-Man Wakes up Without being Prompted
Spider-Man not Connecting to WiFi
Does Spider-Man Move?
Is Spider-Man Waterproof?
Difficulties Downloading Spider-Man App
Does Spider-Man work with other Sphero Apps?
Setting an Alarm on Spider-Man
How to Put Spider-Man in Deep Sleep + Wake Him Up
Spider-Man not Responding or Understanding
Changing Spider-Man's Volume
Enabling Guard Mode
Spider-Man Voice Commands
Spider Man has Wrong Date or Time
Spider-Man doesn't Understand Child's Voice
Using Spider-Man without WiFi
Troubleshooting Spider-Man Connection Issues
Connecting to Spider-Man
Spider-Man Play Modes
Spider-Man Privacy Information
Recommended Age for Spider-Man
Spider-Man Device Compatibility
Watch With Me Mode (Spider-Man)
Powering Spider-Man On and Off
Connecting Spider-Man to a Device
BB-8's Lights Flashing
Using BB-8 Voice Commands
Recording a Hologram
Waking BB-8 from Deep Sleep
BB-8's Bluetooth Range
Is BB-8 Waterproof?
Lost or Damaged BB-8 Head
BB-8 Voice Commands
Putting BB-8 in Deep Sleep
BB-8™ Tech Specs
BB-8 Charger Animations
Difference Between Battle-Worn and Original BB-8
BB-8 Training Video
Getting Started with BB-8
BB-8 Not Charging
How do I use the Draw and Drive feature for BB-8?
Android Error Message 907 Or 963
Hall of Fame Kits
Hall of Fame Kit Instructions
Are the Templates in the Bubble Bot Waterproof?
Empty Compartment upon Opening
Sound Trigger not Holding a Sound for 3 Seconds
Can I Combine Kits to Make Extra Inventions?
Education Starter Kit
STEAM Student Set
How Many Students can use the STEAM Student Set?
I've Finished all the Projects. What's Next?
What Standards can I Meet with the STEAM Student Set?
Available Lessons and Curriculum
Leaning to Use the STEAM Student Set
General littleBits Questions
Disinfect littleBits with UV Light
Taking Care of Bits in the Classroom
Lessons and Curriculum for Educators
Droid Inventor Kit
Droid Inventor App not Connecting to Control Hub
Droid Servo Alignment Off Center
Trouble Recording Secret Message
Part of Droid is Broken
Missing or Lost Part
Droid Inventors App Device Compatibility
Connecting Droid Inventor App to Control Hub
Droid Plastic Replacement Parts - 3D Files
Droid Inventor Kit Instructions
littleBits Inventor Kits
Instructions for the Base Inventor, Electronic Music Inventor, and Space Rover Inventor Kits
littleBits Needed for the "Inventing with littleBits" JAM Course (now DIY.org)?
Avengers Hero Inventor Kit
Smart Device Needed for the Avengers Hero Inventor Kit
Hero Inventor Kit Troubleshooting
Avengers Hero Inventor Kit Instructions
Purchasing the Avengers Hero Inventor Kit
littleBits Code Kit
Code was Uploaded, but Circuit doesn't Show Expected Output
What standards can I Meet with the Code Kit?
Is my Code Kit Circuit Set Up Correctly?
Is Prior Experience Needed for the Code Kit?
Will this Work with the Bits I Already Have?
Code Kit Device Compatibility
Debugging littleBits Code
Code Kit Debugging Checklist
Difficulty Connecting codeBit to Computer
I'm not a Teacher - Can I Buy This?
What Kind of Code Does this Teach?
Gizmos & Gadgets Kit 2nd Edition
How do littleBits Work?
What can you Create with littleBits?
How do you Use littleBits?
What are littleBits?
How do Sphero Robots Work?
Do Sphero Robots include a Camera?
What is Sphero?
Coding Languages and your Sphero App-Enabled Robot
What Ages are Sphero Robots for?
Sphero + littleBits Self-Service Resources
Can you Code with Sphero Robots?
What Coding Language do Sphero Robots Use?
What Games can I Play with Sphero?
What's Inside of a Sphero Robot?
What can Sphero Robots Do?
How do you Program Sphero Robots?
What are Sphero Programmable Robots?
Can the Batteries be Replaced?
Warranties + Returns
Can you Refund the Tax on My Order?
I Need to Cancel my Order
I Need to Change my Shipping Address
SpheroCare - Protecting your Robots + Bits
There is Something Wrong with my Order
Orders + Shipping
Placing a Tax Exempt Order
How do I use a Purchase Order?
Request a Quote
When will my Order Arrive?
Sphero W-9 and Sole Source Letter
How are your Products Shipped?
What Payment Methods do you Accept?
Creating an Online Account
Become a Reseller of Sphero or littleBits Products
Grant Funding Resources
New Jersey Business Certificate
Declarations of Conformity
Holiday Shipping Cutoffs
US Military Addresses (APO/FPO)
Table of Contents
Updated by mike moran
- Go to your app store and download the Sphero Ollie application.
- With your Ollie fully charged, launch the application with your device lightly touching Ollie
- Ollie will connect automatically
My Ollie is flashing red: When Ollie is not connected and flashing red, that means your robot has corrupt firmware. Here's how you fix it:
- Check that you have the most up-to-date app installed.
- Connect to a strong, reliable WiFi network
- Reconnect to the Ollie app
It should immediately go into a firmware update and then initialize like normal. If the firmware update doesn't happen, the battery may be too low to accept the update. Please make sure your Ollie fully charged up before attempting an update.
Why am I being prompted for a PIN / Passcode? If you receive a prompt for a Pin / Passcode, this is likely because you're attempting to connect to Ollie in Bluetooth settings. To correctly connect, you will lightly place your device on Ollie and launch the Ollie application, this will connect Bluetooth.
Is Ollie waterproof? No, unlike Sphero, Ollie is not waterproof, but it is splash resistant.
Can I disassemble Ollie? No, do not disassemble Ollie. You can replace his Grip Tires, but the body should not be disassembled.
How do I remove Ollie's hubcaps? You can remove the hubcaps with a coin or with a flat head screwdriver. Insert in the slot and twist. You can then pop new hubcaps in place.
How fast is Ollie? On a smooth, flat surface Ollie has a top speed of 14 Mph (23 Kph).
What is Ollie's Bluetooth range? Ollie's range is 25 meters.
How much play time will a fully charged Ollie provide? Fully charged, your Ollie will provide up to 1 hour of play.
Will other apps running affect Ollie's performance? Certain Bluetooth Low Energy Apps can corrupt or saturate the Bluetooth stack causing both connection and performance issues when playing with Ollie. Two Apps known to cause problems on iOS are Tile and PkPkt. Both Apps run in the background and should be force quit if the user is having issues maintaining a good connection. The issue seems more prevalent on iOS8.x.
What are Ollie's dimensions? Ollie Dimensions: 9.88"L x 4.76"W x 4.33"H (251mm Lx 121mm Wx 110mm H).
How much does Ollie weigh? Ollie weighs in at 1.38 lbs (596.8 grams)