Sphero Products
General
Vulnerability Disclosure Program
Enabling Location Permissions on Android
Sphero's Unsolicited Ideas Policy
Airplane Travel with Sphero
Replacement Charging Cables
Battery FAQ
Can the Batteries be Replaced?
Sphero Mini
Where Did the Sphero Mini App Go?
Sphero Mini Disconnects when Plugged In
Sphero Mini FAQ
Getting Started with Sphero Mini
Sphero Mini's Lights
Sphero Mini Connection Troubleshooting
Sphero Mini Soccer FAQ
Sphero Mini Activity Kit FAQ
Sphero Mini EDU 16 Pack FAQ
Is Sphero Mini Kit compatible with other Robots?
Sphero BOLT
BOLT Power Pack
BOLT Features
BOLT Power Pack Tips
Charging and Setting Up BOLT
Connecting BOLT
BOLT Modes
Charging Cradle Compatibility
Condensation Inside Sphero BOLT
Prolonging BOLT Battery Life (Deep Sleep)
BOLT at Home Guide
Sphero RVR and RVR+
Sphero RVR and RVR+ Warnings
Drawing power for the USB and UART ports
Missing UART Cable
Lost Charging Cable?
Sphero RVR and RVR+ Battery FAQ
Getting Started with RVR and RVR+
What's new with RVR+?
Lost Battery Key?
Cleaning RVR/RVR+ Wheels
Ollie + Ollie Darkside
Ollie FAQ
Ollie Dies Quickly After a Full Charge
Ollie and Darkside Security
Waking Ollie
Ollie Device Compatibility
Specdrums
Specdrums MIX Device Compatibility
Specdrums Edu Device Compatibility
Windows and MacOS MIDI
Number of Rings that can Connect to App
Number of Colors Specdrums can Play
Specdrums MIX Tutorial: Getting Started
Are Specdrums Waterproof?
Specdrums Battery Life
Specdrums MIX Tutorial: Customizing Packs
What Colors can Specdrums Play?
Specdrums MIX Tutorial: Recording and Sharing a Song
What objects can be played with Specdrums?
Specdrums EDU 12 Pack FAQ
Specdrums Edu App not Making Noise
Replacement Ring FAQ
Spedrums MIX "Share" Feature not Available
Sphero 1.0 + 2.0
Cleaning Sphero
Pairing Sphero with a Device
Charging Sphero
Sphero Quick Start Guide
Sphero Light not Working
Sphero's Bluetooth Range
Sphero Volts/Hz
Sphero Firmware Updates
Is Sphero Waterproof?
Sphero not Holding a Charge
Unable to Update Firmware
Sphero isn't Charging
What is Boost Mode?
Resetting Sphero
Connecting Sphero to Device
Sphero not Following Driving Instructions
Sphero is Glowing Blue + White - Not Connecting
Red Flash
Sphero Accessories
Sphero SPRK Edition
Sphero SPRK+
SPRK+ Power Pack
Power Pack charging base stopped working
Can I charge other Sphero robots in the Power Pack?
Power Pack dimensions and specifications
Power Pack modes and light indicator
One of the SPRK+ robots in my Power Pack won't connect.
How can I purchase a Power Pack?
Using the SPRK+ Power Pack
SPRK+ Power Pack General Information
Using the Protractor + Maze Tape
What's the difference between SPRK+ and SPRK Edition?
SPRK+ not Holding a Charge
SPRK+ Charging Solutions
SPRK+ not Connecting
Condensation Inside Sphero SPRK+
Charging SPRK+
Getting SPRK+ in my Classroom
Prolonging SPRK+ Battery Life (Deep Sleep)
SPRK+ Modes
Connecting SPRK+ to a Device
BOLT Upgrade Program
Code Mat
Activity Cards Available Languages
Code Mat Dimensions
Code Mat Compatible Robots
Code Mat App Compatibility
Activity Card Information
How many Students can use the Code Mat?
Can I Buy Additional Activity Cards?
Sphero Sports
Sphero indi™
littleBits Products
STEAM+ Kit / STEAM+ Coding Kit
STEAM Student Set
How Many Students can use the STEAM Student Set?
I've Finished all the Projects. What's Next?
What Standards can I Meet with the STEAM Student Set?
Cross Axle vs D-Shaft DC Motor | Cross Axle vs Hub Mount Servos
Available Lessons and Curriculum
Leaning to Use the STEAM Student Set
littleBits Code Kit
What standards can I Meet with the Code Kit?
o28 LED Matrix vs o29 Round LED Matrix
Is Prior Experience Needed for the Code Kit?
Will this Work with the Bits I Already Have?
Code Kit Device Compatibility
Debugging littleBits Code
Code Kit Debugging Checklist
Difficulty Connecting codeBit to Computer
I'm not a Teacher - Can I Buy This?
What Kind of Code Does this Teach?
Hall of Fame Kits
Hall of Fame Kit Instructions
Are the Templates in the Bubble Bot Waterproof?
Empty Compartment upon Opening
Sound Trigger not Holding a Sound for 3 Seconds
Can I Combine Kits to Make Extra Inventions?
Pro Library / Makerspace Invention Wall
Makerspace Invention Wall / Pro Library Storage options
Wall Storage Mounting Instructions
2018 Pro Library Updates
Education Starter Kit
micro:bit Adapter
codeBit
General littleBits Questions
Disinfect littleBits with UV Light
littleBits Troubleshooting
Taking Care of Bits in the Classroom
littleBits Classroom - Lessons and Curriculum for Educators
Other littleBits
littleBits Inventor Kits
Instructions for the Base Inventor, Electronic Music Inventor, and Space Rover Inventor Kits
littleBits Needed for the "Inventing with littleBits" JAM Course (now DIY.org)?
Gizmos & Gadgets Kit 2nd Edition
User Manuals
User Manuals - English
User Manuals - Italian
User Manuals - Spanish
User Manuals - Portuguese
User Manuals - German
User Manuals - French
Sphero + littleBits Apps
Sphero Edu
Computer Science Foundations
Using Computer Science Foundations
Purchasing Computer Science Foundations
Accessing Computer Science Foundations
Which Robots work with CS Foundations?
Sphero Edu: Important Notifications
Changing Support for iOS 10 and 11 with Sphero Edu 6.3.0
Changing support for iOS 9 in the Fall of 2020
Update: Sphero Compatibility with Chrome OS
Sphero Q&A: Chrome OS Update
Sphero Virtual Robot Beta
Robot Keeps Disconnecting (iOS)
Important RVR Firmware Update - August 31, 2020
Changing support for Android 5, 6, and 7 in February, 2022
Major Sphero Edu Windows App Update
Changes to Community Programs in May 2022
iOS Sphero Edu Video Playback Issues
Major Sphero Edu macOS App Update
Sphero Edu and Location Services for Android and Chromebooks
Google Sign-In Changes for the macOS and Windows Versions of Sphero Edu (Legacy Issue)
Important RVR/RVR+ Firmware Update - October 2022
Which Robot is Best for my Needs?
Sphero EDU Device Compatibility
Sphero Edu Class Codes
Account Setup
Verifying your Child's Sphero Edu Account
Verify Teacher Identity
Changing my Child's Password
Programming with Sphero Edu
In The Classroom
Change My Language
Privacy and Security
Sphero Edu QR Codes
Connection Troubleshooting
Sphero Edu + Clever
Difficulties with Google Sign In
Locating Missing Programs
Sphero Edu Android App on Chromebooks
Sphero Edu Account Deletion
Sphero Edu JavaScript Wiki
Sphero Edu app (Windows vs. Chrome)
Getting Started with Sphero Edu
Classroom Management Tools
Sphero Edu + Google Classrooms
Sphero Edu Activity Codes
Sphero Edu Webinars
What Sounds Can I Make With Sphero EDU?
Archiving Sphero Edu Classes
-999 Error Code
Sphero Edu IT Guide for Schools
Changing Text-To-Speech Settings for The "Speak" Block
Sphero Play
Downloading the Sphero Play App
Using Scream Drive
Sphero Play Device Compatibility
Programming with Sphero Play
Choosing Language Preference
Downloading Sphero Play
Unable to Access Golf Drive
Privacy + Security
Face Drive not Available
Edu Jr
littleBits Apps
- All Categories
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- SpheroCare - Protecting your Robots + Bits
SpheroCare - Protecting your Robots + Bits
Updated
by Sara Sampson
What is Spherocare?
Spherocare is an extended warranty program that allows you to bring our products into your home or classroom knowing your investment is protected. By purchasing Spherocare, you can explore, play, and learn with reckless abandon!
What is covered under Spherocare?
Dog eat your robot? Things get a little wild in the classroom? Not a problem! Spherocare provides full coverage of normal wear and tear and accidental damage from the date of purchase.
What is not covered under Spherocare?
Unfortunately, Spherocare does not cover lost or stolen bots and bits – keep an eye on them so they don’t roll away.
How do I purchase Spherocare?
It’s as easy as pi (yes, we’re math geeks). You can purchase Spherocare by adding it to your cart during the checkout process. When on the product page, please check either the one-year, two-year or three-year Spherocare option. When you add your robot to the cart, Spherocare will also be added.
How much does Spherocare cost?
Spherocare pricing depends on the product you’re purchasing. All Spherocare costs are visible on each product's product page.
Is Spherocare just an extension of Sphero’s one-year warranty?
No. While our one-year manufacturer’s warranty is pretty great, Spherocare offers benefits that aren’t covered by the one-year manufacturer’s warranty, like accidental damage and free shipping.
What products can I buy Spherocare for?
You can purchase Spherocare for any of our robots. Spherocare is not available on accessories, so treat them extra special.
What countries is Spherocare available in?
Spherocare is available world wide.
I’m gifting a Robot! Can the recipient use the Spherocare plan I purchased?
Yes! Spherocare can be transferred between owners, so go ahead and gift away.
I purchased my Spheros recently. Can I add Spherocare after?
Customers can add warranties to their purchases up to 30 days after their purchase. We are only able to add Spherocare to orders that were placed directly through Sphero - items ordered through resellers are not eligible.
My bot/bit broke. Now what?
You can contact CPS directly to file a claim in three ways:
- Visit www.cpscentral.com and click the “File a Claim” button
- Via email at cs@cpscentral.com
- Call in toll free at 800-905-0443
Why am I calling a company called CPS?
We’ve partnered with our friends over at Consumer Priority Service to offer extended warranties for most of our products. You will see CPS listed on some of your warranty information, and you will contact them directly if you have to take advantage of your warranty.