General

Vulnerability Disclosure Program

Important Notice Effective January 1, 2020, Sphero's vulnerability disclosure program is closed. Reports submitted prior to January 1, 2020 will be brought to closure. Reports submitted after Decembe…

Updated 2 years ago

Enabling Location Permissions on Android

You may have noticed that some of our Android apps ask for Location Permissions when you use them. In a number of our apps, Location Permissions are required to scan for and find BLE (Bluetooth Low E…

Micah Daby
Updated 7 months ago by Micah Daby

Sphero's Unsolicited Ideas Policy

Sphero’s Unsolicited Ideas Policy: Sphero appreciates your enthusiasm for our products and values your comments. However, our company policy does not allow us to accept or consider any unsolicited id…

mike moran
Updated 2 years ago by mike moran

Airplane Travel with Sphero

It's best to review the United States Federal Aviation Association's (FAA) guidelines for products that contain lithium ion batteries when planning to fly with your Sphero. These FAA guidelines state…

Kevin Sicner
Updated 2 years ago by Kevin Sicner

Replacement Charging Cables

Charging Cables Available for Purchase. Sphero BOLT Charging Base + Charging Cable Sphero BOLT Charging Cable Sphero BOLT Power Pack Adapter SPRK+ Charging Cable SPRK+ Power Pack Adapter Sphero RVR C…

Kevin Sicner
Updated 4 months ago by Kevin Sicner

Battery FAQ

What Type of Batteries are used in Sphero Robots? Sphero robots contain lithium polymer batteries. These are different than the batteries you typically buy at the store because of their power density…

Sara Sampson
Updated 5 months ago by Sara Sampson

Can the Batteries be Replaced?

With the exception of Sphero RVR, the batteries in Sphero robots cannot be replaced. Sphero robots were designed to be durable and waterproof - because of this, the outer polycarbonate shells are fus…

Sara Sampson
Updated 1 year ago by Sara Sampson

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